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FAQ

The most common questions we get are here!

General FAQs for all gloves

What makes eGLOVE different from other glove brands?

eGLOVE is a specialist performance glove brand founded in 2011, with a focus on touchscreen-compatible gloves designed specifically for sport. Unlike general glove brands, eGLOVE develops gloves for real riding, running and outdoor use, balancing grip, dexterity, warmth and breathability. Our gloves are award-winning, tested in real conditions and designed to perform across multiple sports without compromising comfort or feel, making them a trusted choice for both professionals and everyday athletes.

Are eGLOVE gloves touchscreen compatible?

Yes. eGLOVE specialises in touchscreen-compatible performance gloves, allowing you to use smartphones, GPS devices and touchscreens without removing your gloves. Our gloves feature conductive materials integrated into the fingers, enabling accurate screen use even in cold or wet conditions. Designed for active sports such as equestrian riding and running, eGLOVE gloves help you stay connected, track performance and manage calls or apps while keeping your hands protected and comfortable.

What sports are eGLOVE gloves designed for?

eGLOVE designs sport-specific gloves for equestrian riders, runners, cyclists, walkers and outdoor athletes. Our range includes lightweight, waterproof and thermal gloves to suit different conditions and activity levels. Each design balances grip, breathability, warmth and flexibility, ensuring comfort and performance across seasons. Founded in 2011, eGLOVE focuses on gloves that work seamlessly across multiple sports without compromising fit, feel or touchscreen functionality.

Are eGLOVE gloves waterproof?

eGLOVE offers a range of waterproof and water-resistant gloves, designed to keep hands dry in wet and cold conditions. Fully waterproof models feature protective membranes that block wind and rain while remaining breathable, making them ideal for winter riding and outdoor training. Some lighter styles prioritise breathability and flexibility for milder weather. Each product description clearly states the level of waterproofing, helping you choose the right glove for your activity and conditions. Waterproof Riding Gloves are here Waterproof Bike Gloves are here and Waterproof Run Gloves here. Waterproofing is covered by our warranty.

Are eGLOVE gloves suitable for winter and cold weather?

Yes. eGLOVE designs winter-specific gloves for riding, running and outdoor use, combining insulation, wind protection and breathability. Thermal models are engineered to retain warmth without excessive bulk, ensuring grip and dexterity are not compromised. Options include insulated, waterproof and fleece-lined gloves, allowing you to select the right level of warmth for your sport and climate. All winter styles maintain eGLOVE’s signature touchscreen functionality for convenience in cold conditions.

Product & Sizing FAQ

Do eGLOVE gloves fit true to size?

eGLOVE glove sizing is intended as a general guide, but fit can vary depending on hand shape and glove style. Hands differ significantly — some are narrow or broad, with longer or shorter fingers — and these natural variations affect how a glove feels. In addition, different eGLOVE designs use materials with varying levels of structure and stretch. For example, lightweight and flexible styles such as X-LITE can comfortably accommodate a wider range of hand shapes, while winter and more structured gloves may feel slightly firmer due to reduced stretch. If you’re between sizes, we recommend considering the intended use and glove style.

How do I choose the right glove size?

Every glove style fits slightly differently, so we always recommend checking the size guide on each product page. As a general rule, sizing will be a measurement around your knuckles (excluding the thumb) or between wrist and top of middle finger. Then compare with our charts. If you're between sizes, most customers prefer the larger size for comfort, but this can impact touch sensitivity.

Are your gloves touchscreen friendly?

Yes — the vast majority of our gloves include touchscreen-friendly fingertips so you can use your phone, stopwatch or favourite app without removing them.

Do your gloves stretch with wear?

Most eGLOVEs have a little natural give, but they shouldn’t become loose. Our synthetic leather and technical fabrics are designed to maintain their shape while providing a snug, performance-led fit. The GripPro Leather range (excluding Western) do stretch - and we recommend dropping down a size on those.

How warm are your winter gloves?

Warmth guidance is shown on each product. For example, our eQUEST Waterproof gloves are warm above -3°C, while our fleece-lined winter running gloves are warm above -2°C. This helps you pick the right glove for your climate and activity.

Returns & Exchanges FAQ

Help, I have a Return - what do I do?

If you purchased from the website, please go to the RETURNS Portal HERE, if you purchased from us at a pop up store, show or somewhere else, please complete the returns form here Delivery & Returns

Let us have your order number and reason for return. We’ll reply quickly with the return instructions.

Items should be unused, clean, and in their original packaging. Once received, we’ll process your refund or exchange straight away.

What if there’s a fault with my gloves?

Quality issues are extremely rare, but if something isn’t right, please email us at orders@eglove.co.uk with photos and your order number. We’re an award-winning brand known for excellent service, and we will resolve the issue quickly.

Do you offer exchanges?

Yes, we are always happy to offer an exchange if you'd prefer!

What is your returns period?

We offer a 30-day returns window from the date of delivery. We extend that for the Christmas period - anything purchased in November and December can be returned before 31st January.

We're always happy to look at returns even if technically they are out of date - we operate a pretty flexible policy and will help if we can.

Do you offer free returns?

When you raise a return request we provide a returns label, we also cover the postage cost of exchanges.

B2B & Wholesale FAQ

Do you supply bulk orders / wholesale?

Yes — we support running and riding clubs, riding centres and retailers with competitive wholesale pricing, and sensible minimum order quantities. Email b2b@eglove.co.uk or complete the form for details.

B2B Page

How do I become an eGLOVE stockist?

Simply email our team at b2b@eglove.co.uk and we’ll get you set up with our latest B2B information.