Delivery & Returns
Our Economy Delivery option uses Royal Mail 48 or 2nd Class. Standard delivery items are sent using Royal Mail 24 or 1st Class or Airmail. Sometimes for speed we will use a fulfilment partner such as Amazon. If Express Delivery is selected, we will use the most appropriate option to ensure your goods reach you quickly!
Orders are normally shipped the working day after the day of ordering - but again, we will always do our best to dispatch more quickly!
CHRISTMAS 2018 DELIVERY!
Official Royal Mail last delivery times.
Tuesday 18 December 2nd Class and Royal Mail Signed For®
Thursday 20 December 1st Class and Royal Mail Signed For®
Friday 21 December Royal Mail Special Delivery Guaranteed®
Tue 4 December - Africa, Middle East
Fri 7 December - Cyprus, Malta, Asia, Far East, Eastern Europe (except Poland, Czech Republic and Slovakia)
Sat 8 December - Caribbean, Central and South America
Mon 10 December - Greece, Turkey, Australia, New Zealand
Fri 14 December - Canada, Czech Republic, Italy, Poland and USA
Sat 15 December - Finland, Sweden
Mon 17 December - Austria, Denmark, Germany, Iceland, Netherlands, Norway, Portugal, Slovakia, Spain, Switzerland
Tue1 8 December - Belgium, France, Ireland, Luxembourg
We'll always do what we can, and sometimes we will use stock we hold with Amazon (US, UK, FR, DE, IT, ES) if that'll work!! :-)
In the unlikely event that you're not happy with your purchase (or you've just changed your mind) please complete the below form and we'll send you a return code (RMA number). We'll include further (simple) instructions on our email back to you.
Any item purchased in December benefits from our EXTENDED RETURNS period. Items should be returned by 31st January.