Delivery & Returns
Our Economy Delivery option uses Royal Mail 48 or 2nd Class post. Standard delivery items are sent using Royal Mail 24, 1st Class post or Airmail. Sometimes for speed we will use a fulfilment partner such as Amazon. If Express Delivery is selected, we will use the most appropriate option to ensure your goods reach you as quickly as possible.
Orders are normally shipped the working day after the day of ordering - but we will always do our best to dispatch even more quickly than that.
Please note that during August we ship on Tuesdays and Fridays only.
In the unlikely event that you're not happy with your purchase (or you've just changed your mind about it) please complete this form and we'll send you a return code (RMA number) to include with your return parcel. We'll include further (simple) instructions on our email back to you.
All items must be returned within 14 days (unless faulty). Any items purchased in December benefit from our EXTENDED RETURNS period which means items must be returned by 31st January.
If you’d like to exchange your purchase for an alternative size, please provide details.